Return & Exchange Policy

You can return or exchange items within 7 days from the date of delivery. Make sure the product is unused with tags intact.

Products in Sale Section cannot be returned or exchanged.

First Exchange is free, consequent exchanges are chargeable at the rate of Rs.200/-

Exchange /Return requests can be placed on the website by clicking Return and Exchange option in the main menu. You will need your order-id and Email/Phone number used for placing order. Pickups are arranged by us within 48-72 hours.

Payments made with COD option will receive store credit equivalent to the amount paid by you, which can be used anytime.

For COD orders, a store credit will be provided on your registered email address/contact number.

PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE. Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. (Deduction of 10% of order value will be applicable)

WhatsApp: 9009994599

Email ID:- info@thekina.in