Return & Exchange Policy

You can return or exchange items for within 7 days from the date of delivery if they are in unused condition, with original tags, and the packaging bag intact.

Post 7 Days : After 7 days, we regret that we won't be able to facilitate exchanges or returns for any reason. Your understanding in this matter is greatly appreciated. 

One Time Exchange : Even within the 7-day window, we allow exchanges only once. We kindly request that you choose your size or color thoughtfully during the initial exchange, as we do not offer a Return/Exchange policy for exchange orders. We truly appreciate your understanding in this matter.

Exchange /Return requests can be placed on the website by clicking Return and Exchange option in the main menu. You will need your order-id and Email/Phone number used for placing order. Pickups are arranged by us within 48-72 hours.

Incase you choose to return the product. We deduct Rs 400/- for shipping charges. 

 

Contact Us:-

WhatsApp: 9009994599

Email ID:- info@thekina.in